Terms and conditions of use

  1. Acceptance of Terms
    By accessing or using okomll.com (the "Platform"), you agree to comply with these terms. Discontinue use immediately if you disagree.

  2. Account Registration & Security

    • Provide accurate information for registration; impersonation or false data is prohibited;

    • Users are responsible for all account activities, including losses from password leakage;

    • We reserve the right to suspend or terminate suspicious accounts.

  3. Product Purchases

    • Pricing & Taxes: Final prices include applicable duties/VAT (per your country’s laws);

    • Inventory & Orders: Orders are confirmed upon payment completion; out-of-stock items may be canceled with refunds;

    • Cross-Border Shipping: Delays due to customs or carriers are not our responsibility.

  4. Payment & Refunds

    • Payment Methods: Visa/Mastercard/PayPal/Apple Pay accepted; ensure sufficient funds;

    • Refund Policy: Return within 7 days of receipt (with original packaging/invoice); exclusions apply to custom-made products;

    • Dispute Handling: Funds may be frozen until resolution or arbitration outcome.

  5. User Conduct
    Prohibited actions include:

    • Uploading illegal/infringing content (e.g., counterfeits, pirated software);

    • Data scraping or system attacks;

    • Malicious reviews, fake transactions, or disrupting other users.

  6. Intellectual Property

    • Platform content (texts, images, logos) is owned by okomll.com or licensors;

    • User-uploaded content grants us a non-exclusive license.

  7. Limitation of Liability

    • We are not liable for issues caused by force majeure (wars, natural disasters) or third-party services (payment/shipping);

    • Users assume all legal risks related to Platform use.

  8. Dispute Resolution & Governing Law

    • Negotiate disputes in good faith first;

    • Unresolved disputes shall be submitted to  Shanghai International Arbitration Center (SHIAC) .

  9. Amendment Rights
    We reserve the right to modify terms, with changes notified via email or website notices.